Our Exclusive Defective Pod Guarantee
NEVER WORRY ABOUT BUYING DEFECTIVE PODS AGAIN!
At Nic Direct, we are always looking for ways to improve the products and services that we offer to you so that we remain your vape shop of choice for many years to come.
Given that our mission is to provide the very best products and unparalleled service to our valued customers, we have decided to make your experience shopping with us even more incredible by offering you a guarantee on the pre-filled pods that you purchase from us. Got a dud in your pack, send us an email (customerservice@nicdirect.ca) and we will issue a credit to your account for the cost of the defective pod(s).
I hope this guarantee helps us earn your trust and your business and look forward to being your vape shop of choice for many years to come :)
Kindest regards,
Stuart Rosenfarb
Founder & CEO
Nic Direct Inc.